Rochester Gas and Electric Corp. is a subsidiary of Energy East Corporation, a super-regional energy service and delivery company in the Northeast. E-mail. We will respond to requests within one to two business days; for new service requests, we will respond within five days. E-mail your comments or questions by using our secure Write to RG&E form. The Company generates, transmits, and distributes electricity, as well as transports and distributes regulated natural gas. Applicant must be a RG&E residential electric customer; Applicant must own the appliance; Refrigerators and freezers must be regular household size (10-30 cubic feet) Appliance must be in working (cooling) order, empty, clean and plugged in at the time of pickup; Water line must be disconnected. Rochester Gas Electric was first mentioned on PissedConsumer on Aug 17, 2009 and since then this brand received 74 reviews.. Rochester Gas Electric ranks 97 of 1149 in Utility category. I am the person or business shown on the bill for the above account number. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Pay your Rochester Gas & Electric bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Recent recommendations regarding this business are as follows: "SOLAR AND GAS … Report electric outages 24/7 at www.rge.com or call 1.800.743.1701. Rochester Gas & Electric, commonly known as RG&E, is the utility service provider for nearly 700,000 electricity and natural gas customers in and around Rochester, New York.Its service area includes nine counties in the area including Monroe, Wayne, Genesee, Orleans, Wyoming, Allegany, Livingston, Cayuga and Ontario. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. 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